Resetting a Google Pixel or any Android device can be tricky when it’s linked to a Family Link account. Parents often set up Family Link to monitor and manage their child’s device, but what happens if you need to factory reset the phone or remove the child’s account safely? Follow this guide to ensure a smooth process.
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Why You Can’t Just Reset the Device
Family Link adds an extra layer of protection to prevent unauthorized changes. If you try to factory reset a device linked to a child’s account without removing it first, you might encounter FRP (Factory Reset Protection), which could lock the device and prevent you from using it.
Step 1: Remove the Child’s Account Properly
Before attempting a factory reset, follow these steps:
- Open the Family Link app on the parent’s device.
- Select your child’s account.
- Go to Manage Settings → Account Info → Remove Account.
- Follow the prompts to confirm removal.
⚠️ Make sure you have your parent Google credentials handy. You’ll need them during the reset if prompted.
Step 2: Backup Important Data
Even if you’re just resetting the device, it’s smart to backup photos, documents, and apps:
- Use Google Drive or Photos to store essential files.
- Some apps also allow exporting data locally.
Step 3: Factory Reset the Device
Once the child’s account is removed:
- Open Settings on the Google Pixel or Android device.
- Navigate to System → Reset Options → Erase All Data (Factory Reset).
- Confirm the action and wait for the device to reset.
The process may take a few minutes. Once done, the device will restart as if it’s brand new.
Step 4: Set Up the Device Again
After the reset:
- Sign in with the desired Google account (parent or child).
- Reinstall apps, restore backups, and configure settings.
✅ The device is now free from Family Link restrictions and ready for regular use.
Tips to Avoid FRP Issues
- Always remove the child’s account before resetting.
- Keep parent credentials secure and accessible.
- If the device is already factory reset and asking for the previous Google account, log in with the same parent Google credentials to unlock it.
