How to Troubleshoot a Wi-Fi App That Fails to Connect in Linux

It can be frustrating when a graphical Wi-Fi application in a Linux environment (like EndeavourOS) fails to connect to a network, especially when you know the hardware works and the password is correct. This issue almost always points to a software configuration problem rather than a hardware fault.

This guide provides several troubleshooting steps to resolve the issue without needing to restart your computer.

Understanding the Problem

When you use a command-line tool to connect to Wi-Fi, you are interacting directly with the lower-level networking components. The “Wi-Fi app” is a graphical front-end that relies on a background service, most commonly NetworkManager, to handle connections. When the app fails but commands work, the problem usually lies with this service, a saved connection profile, or a software conflict.


Solution 1: Restart the NetworkManager Service

The simplest and often most effective first step is to restart the network management service. This can resolve temporary glitches without a full reboot.

  1. Open a terminal.
  2. Type the following command and press Enter. You will be prompted for your password.sudo systemctl restart NetworkManager
  3. After the command completes, try connecting to the Wi-Fi network again using your graphical app.

Solution 2: Delete the Old Wi-Fi Connection Profile

The saved settings for your Wi-Fi network may have become corrupted. Deleting this profile and creating a new one from scratch can solve the problem.

Method A: Using the Graphical Interface

  1. Click on your network icon and go to your Wi-Fi Settings or Network Connections.
  2. Find the problematic Wi-Fi network in your list of saved networks.
  3. Select it and choose the option to “Forget” or “Delete” the connection.
  4. Try connecting to the network again, entering the password as if it were the first time.

Method B: Using the Terminal (More Powerful)

  1. Open a terminal and list all saved connections with this command: nmcli connection show
  2. Identify the name of your Wi-Fi network from the list (e.g., “MyHomeWifi”).
  3. Delete that specific connection profile using its name. Be sure to use quotes if the name has spaces: nmcli connection delete "MyHomeWifi"
  4. Use your graphical app to find the network and connect again.

Solution 3: Check for Conflicting Network Services

If you have previously used other network tools, another service might be conflicting with NetworkManager.

  1. Open a terminal and check if other common services are running: systemctl is-active netctl systemctl is-active wpa_supplicant
  2. If any of these services are listed as “active,” you should disable them to prevent conflicts. Use the following commands, replacing <service_name> with the name of the active service: sudo systemctl stop <service_name> sudo systemctl disable <service_name>
  3. Restart NetworkManager again with sudo systemctl restart NetworkManager and try to connect.

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